ANTI.dote
Why ANTI.dote switched to Slick
"Slick makes our life a lot easier in the salon. It's great!"
— Andrew Feve, Owner of ANTI.dote in York
Was there a eureka moment that led to the creation of ANTI.dote?
"A friend put the idea in my head, I went to the bank and asked for money and within three days I had it and I was like ‘wow I’ve got to open the salon now!'"
"I wanted to make a change to the way people are treated in the industry, especially younger people. The attitude of ‘you’re down here and we’re up here’. I wanted to create a better environment."
Has using Slick freed-up time?
"The biggest thing about Slick is the reports."
"It’s so easy to download reports for my accountant and pass that data on or talk through it quickly without him having to trawl through it manually. You can compare with this time last year to see where you’re at with ease, and there are future predictions. Slick also saves time on cashing up at the end of the day. Being cashless, Slick helps tally up straight away."
How does Slick help you offer clients a five-star experience?
"Our clients love Slick’s digital appointment cards and text reminders."
"You’ve got everything in one place, it helps us offer a better experience by streamlining everything so we’re not fumbling around. Some salons might still have clients on paper and need to go through caller history to find them."
Has Slick helped you become more inclusive of client needs?
"You can use Client Tags if a client changes their pronouns. It allows them to communicate with you that they've done that one time and never have to speak about it again."
"Slick’s new client tags feature, which you can add on to client files, is great for this. It highlights information about the client you need to remember. When clients have specific needs, such as when someone has changed their pronouns or has neck restraints which might affect usual basin use, the entire team is aware."
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